Frequently Asked Questions

Learn the answers to common questions
before you choose us.

Ashamaya Belitung spacious glamping tents (around 28 sqm) have been carefully designed to include everything you need for a comfortable glamping experience. Your dome tent comes with a cozy queen bed facing a big window that showcase lush greeneries and nature. An ensuite bathroom with hot shower, toilet, and air conditioner is available inside the tent, along with beanbags and a coffee table. Learn more about our dome tents here.

Your booking includes a stay for a maximum of 2 adults and 1 child. We will have fresh bed linens waiting for you, as well as bath towels and biodegradable shower products. All domes have their own outdoor space with a picnic table and chairs. Free farm tour (advance booking is necessary) is included in your stay as well.

Ultimately we are trying to be mindful of our carbon footprint and help make a difference with the amount of waste we produce, hence we don’t provide single-use toothbrush at the property. However, we do sell bamboo toothbrush that you can use and bring home. Please check out our Rates page for further info about what’s included in your booking.

Simply click to our Contact Us page and send us a message to see available dates, and then confirm your trip.

You can also reach out to us via whatsapp at +6281998899373 Monday – Friday, 9am – 5pm WIB to book a stay.

One of the things we want to encourage you to do during your holiday with us is to put down your phone, be in the moment and enjoy the company of those who matter the most. However, we do understand that sometimes you need to stay connected to home and or work, so we do provide complimentary wi-fi in the common areas and inside the glamping domes. Note that due to the domes location that are deep into the woods, occasional connectivity problems might occur. In that case, you might want to take it as a sign that it’s time to enjoy your well-deserved relaxing stay at Ashamaya Belitung.

We do not have TV in each room, but we do have a large screen projector in the commons area where you can request for a movie night. Advanced booking for a movie night is highly recommended.

We do not have a swimming pool at the property, but amazing beaches with clear blue water where you can swim to your heart’s content are only a few minutes away.

Any cancellation is subject to a cancellation fee 100% of the paid reservation amount. However, we understand that plans can change, so we allow a one-time change of date request with T&C applied. Please see our Rates page or contact us for further information.

Check in begins at 2 PM (you can check in anytime after) and check out is at 12 PM. You’ll receive the exact location and direction on how to get to our property in your booking confirmation email and you’ll receive an email with your tent name and personalized entry code (we will also text you the code) the day your stay begins. Once you reach your tent, simply enter the code on the door and begin to unwind.

Our mission is to offer simple escapes for people to unplug and connect with their loved ones. Special rates for full site buyouts for groups can be found in our Rates & Offers page

The minimum stay at Ashamaya Belitung glamping site is one night. However, to increase the benefits of nature and disconnecting, we recommend guests to stay for at least two nights. 

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